Baskets by Design proud of our committement to good practices. We are repeatedly referred by many destination resort companies and will provide references at any time. (Please see "customer praise" for recent comments).

Delivery, Hours and Contact

Hours:
Local Delivery: We deliver Island-wide to all resorts and condominiums, 6 days a week.
Hours of operation are 7:00 a.m. to 7:00 p.m. Hawaii time.
Toll Free: 800-974-3586
Local Phone: 808-874-3586 

Baskets by Design strives for complete satisfaction. However, we recognize there are times when only a return of the basket will do. Please follow the steps below so we may process your refund as quickly as possible.

1) To receive credit/refund for a gift basket you MUST, within 20 days from the date shipped, return any unopened merchandise in its original condition along with the following conditions:

2) The return must be preauthorized by Baskets by Design. Please contact us by email: info@mauigiftbaskets.com for an authorization code. The item must be in new condition. In other words, no stains, rips, or tears and prepackaged items from the manufacturer must be unopened.

3) The customer is responsible for all shipping and handling charges. Baskets by Design reserves the right to deny refunds to those customers who have not met the above criteria.

4) Please include the following information with your return:

• Full name:
• Street Address:
• City:
• State:
• Zip Code:
• Country:
• Phone Number:
• E-mail Address:
• Original order confirmation no. or invoice no.:
• Return authorization code (contact Baskets by Design for code)
• Reason for return:
  

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